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Cancellation Policy

Cancellations on coffee orders will be considered if the request is made within 24 hours of placing an order or before the order is roasted, whichever comes first.

Returns and Refund Policy

We are proud of the coffee we sell and hope that you like it as much as we do.  However, if you are unsatisfied with any coffee purchase you have made from our website, simply contact us within 21 days of shipment on for a replacement or 100% refund of the purchase price back to your account.

Please make sure to include :

Your name

Date of purchase

The items you would like refunded

The reason for the return

Please note :

All brewing equipment can only be refunded if it is returned back to us in new and unused condition

Original shipping charges for coffee is non-refundable

Refunds for coffee subscription purchases will be on prorated based on the number of shipments remaining

Refunds are initiated within 3 days of notification. The amount of time it takes before the money is credit back to the customer's account depends on the clearing cycle of the customer's bank

Kingsmen coffee holds the right to reject the Return and refund request if the reason for the same is not satisfactory.